Returns and Exchanges

Our aim is to have satisfied customers using and enjoying the products that we offer. All Ever Irish Gifts merchandise is unconditionally guaranteed. If for any reason you are not satisfied with your purchase, simply return it within 30 days of receipt for a full refund or exchange of the same item. (For items purchased between November 1 and December 25, returns will be accepted until January 31.) The item must be returned in its original condition. The product price will be refunded in full; shipping charges are not refundable. If you are making an exchange for a different item, you will be charged a new shipping fee to your original method of payment. If you wish to return an item, please contact us at or call us toll-free at 1.800.991.4561. We will provide you with a Return Authorization Number and instructions on where to send the items you wish to return. Please include your order number and reason for return.

In the instance of a defective/broken product, we will replace the item free of charge or refund all costs including shipping. Please contact us within 10 days of delivery for instructions on how to return the item to us. 
A refund will be credited back to the credit card originally used and will post approximately two days after the date of receiving the returned merchandise.
In the instance of a refused or unclaimed shipment, shipping charges will not be refunded.
Please note: Any items that are personalized, customized, made-to-order, or perishable cannot be modified, returned, or exchanged after the order has been placed, unless defective.
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